Cancellation & Refund Policy

Our Cancellation and refund policy shall be only considered if you have opted for a refund before 15 days from the date you have purchased. Further, you shall be only eligible for the cancellation and refund if your cancellation request falls under the below-mentioned guidelines else our company has the complete rights reserved to reject your cancellation and refund request.

Refund Policy

1. CPanel Hosting, CPanel Reseller Hosting, Virtual Servers, Windows RDP Servers: We offer a 30-day money-back guarantee for new hosting or server accounts. If you are not satisfied with our services within the first 30 days of your initial purchase, you may request a full refund. Refund requests made after the 30-day period will not be honored.
2. Domain and SSL Services: Domain registrations and SSL certificate purchases are non-refundable. Once a domain is registered or an SSL certificate is issued, no refunds will be provided.

Cancellation Policy

CPanel Hosting, CPanel Reseller Hosting, Virtual Servers, Windows RDP Servers: Customers can request the cancellation of their hosting or server services at any time by contacting our support team through our designated channels. Upon cancellation, the service will remain active until the end of the current billing cycle.

1. Domain and SSL Services: Domain registration and SSL certificate purchases are non-refundable. Customers can, however, choose not to renew these services upon expiration.
2. Invidunt erat elitr ut accusam amet ipsum lorem, elitr labore lorem sanctus no eos consetetur duo takimata ut, ea dolor.

Eligibility Criteria for Refunds

1. o be eligible for a refund under our money-back guarantee, the following conditions must be met:
   1. The refund request must be made within 30 days of the initial purchase
   2. The account must be in good standing with no outstanding balances or overdue invoices
   3. The customer must provide a valid reason for the refund request to help us improve our services

Processing Refunds

ZendaCloud.com reserves the right to refuse refunds in cases of abuse, misuse, or violation of our Terms of Service or Acceptable Use Policy.

Fees paid for additional services, add-ons, or customizations are non-refundable.

Changes to the Policy

Refunds will be processed within 7-10 business days of receiving a valid refund request. The refund will be issued to the original payment method used for the purchase.

ZendaCloud.com reserves the right to update or modify this Cancellation & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our services, you agree to abide by the terms and conditions outlined in this Cancellation & Refund Policy.